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Due to the nature of the internet the Supreme Court recently ruled that manufacturers have the right to set minimum advertised prices. This means that we can only advertise a specific discount and in most cases, we actually offer a larger discount than shown. Any website you see advertising a lower price is either either out of compliance or NOT an Authorized Distributor. In either case, THERE IS NO MANUFACTURER WARRANTY. If you purchase an item from a vendor that is not authorized, or isn't compliant with the manufacturers policies then the manufacturer will not warranty the products. This is done to protect Dealers who have invested in their products and have provided their employees with their product training. It is also done to protect YOU - THE CONSUMER. BathLightingandHardware.com is an authorized distributor of all of the products we sell.

Imagine investing $500.00 in a faucet, plus paying the plumber to install it. Now imagine a couple months later there is a problem with the faucet and you call the online retailer you purchased it from and they are out of business. And finally, imagine calling the manufacturer and complaining of this and hearing a voice on the other end say "I'm sorry, Ma'am. We do not warranty products that are sold by 3rd party internet vendors. We do not know where they got the product or if in fact it is even a Real (Brand) Product." This has happened.

The following information is important for you to know before making a purchase decision on any web site for any type of product

Due to the nature of the internet the Supreme Court recently ruled that manufacturers have the right to set minimum advertised prices as well as minimum selling prices. This was done to protect the consumer! There were too many fly-by-night websites being set up in someones basement where products were being sold at pennies above cost which is devaluing the products. It is also putting a long of smaller family owned brick and mortar establishments out of business. The worse part? The people who set up the websites didn't have the proper training, and were selling homeowners items they didnt really need or that wouldnt really work for them. And because they were not "Authorized Resellers" of the products - if there was a problem with an item-it was not returnable and the warranty was VOID!

FACT: Manufacturers have the right to protect the integrity of their products. Vendors who sell at ridiculously low prices generally have very poor service. Because they are not authorized to sell the products in the first place, they can't get service help if there is a problem and you are left to call the manufacturer yourself.

At BathLightingandHardware.com you never have to call a manufacturer regarding warranty. Because we made the sale, we have the relationship with you. And our Customer Service Department will take care of the warranty on your behalf.

More on Consumer Protection:
Manufacturers know that there is a certain minimum profit range which will enable the vendor to operate a profitable business and offer the standard of service required for the product. BathLightingandHardware.com deals in such unique, high-end products that our standards are much higher than most others in the industry. Our manufacturers have very high standards for service, and in order to remain Authorized Resellers of these products, we must comply. Currently, most manufacturers only set a minimum ADVERTISED price. This way, we can give you a lower price if you call in.

The bottom line: If you find prices lower online, you are more than likely looking at a product that is a "return", or a second, or you are looking at a company that is NOT authorized to sell the product. This is a VERY risky purchase! Ofen we get referrals from manufacturers for customers looking for replacement parts for products purchased from unauthorized web sites. The customers thought the product was under warranty and they found out the hard way - NO WARRANTY if you do not purchase from an Authorized Reseller.

Saving a few dollars up front can cost a lot more in the long run. Replacement parts are sold at full retail and can add up to much more than the initial savings by purchasing through an unauthorized source. BathLightingandHardware is an authorized dealer for all products on our web site. All products come with a full factory warranty and are brand new unless they are clearly marked as a clearance / returned item.

Shop with us in full confidence that you are receiving the lowest possible price within the guidelines of the manufacturers. Along with the low price, you will receive the best customer service in the nation We have been in business since 1951 and have been selling online since the mid 1990's. We have a beautiful 18,000 square foot showroom and invite you to Fly for Free and select all of your items if you are working on a large project. Call and ask for a consultant for details on this exciting project.

Why purchase from BathLightingandHardware.com versus my local retailer?

Our parent company, HERALD WHOLESALE, has been in business for over 50 years and our internet business, Bath, Lighting & Hardware has been aroundsince the mid 1990's. Our sales staff will provide you with years of experience in the plumbing, hardware, and lighting business. They are very knowledgeable and will make sure you have all the necessary and correct parts needed for your project. Whether it is a faucet for your sink, custom shower, or hardware for your front door, our staff will give you the confidence needed to know you are getting what you want.