The Internet is a very convenient tool, but full of traps and dishonest sellers. Not all merchants who sell products are authorized dealers. Many companies simply take pictures and descriptions from other sites and lure you in, but if they are not an Authorized Dealer- you warranty is likely to be void. Manufacturers are flat out tired of having their products knocked off and or sold by companies who obtain the product illegally just to turn a profit. A lot of high end companies only sell through an exclusive group of showrooms, and want to protect their distributors. Most of them have implemented policies that prohibit you from getting warranty service for your product unless you provide proof that you have purchased your item through an Authorized Dealer. Imagine buying a sink faucet and a few months later it quits working. What will you do then? So before you buy from the least expensive dealer on the net, do your homework. A bargain may not be such a good deal after all!   Bath, Lighting & Hardware is proud to be an Authorized Dealer of more than 400 manufacturers of Decorative Plumbing, Lighting and Hardware for the home. Not only are your warranties Ok, we will do all the Customer Service for you! So if you have a problem with an item you have purchased with us, just give us a call. We will take care of it for you. Our Parent Corporation has been in business Since 1951.